Airport Security: Majority of Americans are "Satisfied," but New Data Shows a Drop

Publish Time:2016-05-13 13:49:00Source:WTCF

【Introduction】:Travel Leaders Group released its latest survey findings on American travelers’ satisfaction with airport security

Travel Leaders Group released its latest survey findings on American travelers’ satisfaction with airport security. As the number of those satisfied has dropped to 63.6%, the number of dissatisfied has grown 5.4% year over year to 17%. Overall, despite news reports on longer security lines at many airports nationally, 52.3% of those polled expressed that they are "OK with the amount of time" it takes to pass through airport security, with a direct correlation to the rise among consumers indicating they're using TSA Precheck "all the time." The survey was conducted April 4 to April 30, 2016, and includes responses from 3,431 consumers throughout the United States.

"There is a very delicate balance that must be maintained between the utmost safety and security of air travelers and making certain airports and airlines operate effectively and efficiently. Increasingly, we've seen longer lines at airport security checkpoints nationwide that could be further exacerbated by peak summer travel," stated Travel Leaders Group CEO Ninan Chacko. "That's why Travel Leaders Group works closely with the Department of Homeland Security to help our travel agents in advising clients on ways to decrease individual wait times. We are actively promoting and educating clients on TSA Precheck and Global Entry. Even semi-frequent airline passengers can greatly benefit from these programs."

Through the years, Travel Leaders Group has built a reputation for gathering extensive travel trends data from its vast network of travel agents and more recently from American consumers and travelers. This is the 8th consecutive year for the consumer travel survey. American consumers were engaged through social media channels such as Facebook and Twitter, as well as through direct contact with travel clients for the following Travel Leaders Group companies including the flagship Travel Leaders brand, as well as All Aboard Travel, Cruise Specialists, Nexion, Protravel International, Results! Travel, SinglesCruise.com, Tzell Travel Group and Vacation.com units.

With annual sales approaching $21 billion, Travel Leaders Group is the largest traditional travel agency company in North America, comprised of approximately 30% of all travel agencies in North America that are wholly-owned, franchised, or member agencies. It's a leader in both the retail travel agency space and corporate travel, and consistently ranks as one of the top travel companies nationwide.

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