Shanghai Pudong Airport Rolls out Paperless Procedure for Outbound Travelers

Publish Time:2018-11-01 11:34:40Source:ECNS

【Introduction】:Shanghai Pudong International Airport on Oct 29 became the first airport in the Chinese mainland to offer paperless travel procedure for outbound passengers.

Shanghai Pudong International Airport on Oct 29 became the first airport in the Chinese mainland to offer paperless travel procedure for outbound passengers.

Zhang Lian, a passenger on the Cathay Pacific Airways flight from Shanghai to Hong Kong, was the first traveler to experience this paperless process, relying on just the e-ticket stored in his mobile phone to check in, undergo security checks and customs clearance, and board the plane.

"It took me only about five minutes to get from the check-in counter to the departure area using this new paperless process. It usually takes me twice or even thrice as long," said Zhang, a consultant based in Singapore who frequently travels between Asian cities.

Hou Kan, the regional director of the airport, passenger, cargo and security of North Asia, International Air Transport Association, said that the complete digitization of the boarding procedure for international flights is just a matter of time, seeing how automated processes are already becoming prevalent for domestic flights in the Chinese mainland.

He noted that paperless services across China have been growing in popularity since 2017, and that 58 percent of domestic flight passengers at the nation's 32 largest airports currently complete their check-in online before they arrive at the airports.

In addition to Cathay Pacific Airways, airlines providing international flights at Pudong International Airport, such as Air China, China Eastern Airlines, Asiana Airlines, Singapore Airlines and Spring Airlines, have also taken measures to simplify their check-in processes.

"We want to launch a similar service as soon as possible, and our internal IT system is ready for that," said Liu Bing, a manager for ground service with China Eastern.

China Eastern currently operates about 430 international flights every day at Shanghai Pudong International Airport and Shanghai Hongqiao International Airport in total.

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