The theme of the WTCF Helsinki Fragrant Hills Tourism Summit 2019 is “Smart Tourism — Road to City Innovation and Development”. Activities that will be held during the summit will include the Opening Ceremony and Keynote Speech, Fourth Meeting of the Second Council, Themed Forums, Research Results Release Conference, Tourism Trade Fair, Tourism Exhibition and others.
Summit Registration Date: May 1 to August 10

Agenda

Monday, 2 September 2019
08:00-21:00 Registration
18:30-20:30 Buffet Dinner (Presidentti Hotel)
Tuesday, 3 September 2019
08:00-17:00 Registration & Information (1st Floor of Finlandia Hall)
08:30-09:00 VIP Meeting
09:00-09:45 Opening Ceremony (Finlandia Hall)
Moderator: Ms. Laura Aalto, Chief Executive Officer of Helsinki Marketing
Mr. Jan Vapaavuori, Mayor of the City of Helsinki
Mr. Zhu Shanzhong, Executive Director of United Nations World Tourism Organization
Ms. Pansy Ho, Vice Chairman and Secretary General of Global Tourism Economy Forum (TBC)
Ms. Wang Hong, Executive Vice Chairperson of WTCF Council, Vice Mayor of the City of Beijing

Admission Ceremony of WTCF New Members 2018-2019
Mr. Mihhail Kõlvart, Mayor of Tallinn, Remarks on Behalf of WTCF New Members 2018-2019
09:45-10:15 Keynote Speech (Finlandia Hall)
1.Mr. Song Yu, Secretary-General of WTCF
2.Dr. Li Yunpeng, WTCF Expert, Professor of Capital University of Economics and Business, Keynote on the Global Report on Smart Tourism in Cities
10:15-11:50 The 4th Meeting of the 2nd Council of WTCF (Terrace Hall)
10:15-11:50 10:30-12:00 Special Dialogs (Finlandia Hall)
Moderator: Dr. Fang Meng, WTCF Expert, Associate Professor of University of South Carolina
10:15-10:30 Coffee Break
10:30-10:50 Dialog I: Interview with Ctrip.com: Ctrip’s Successful Experience and Practice in Promoting Smart Tourism
10:50-11:40 Dialog II: Smart Tourism City Development: Challenges & Opportunities
1. Sandra Carvao, Chief, Tourism Market Intelligence and Competitiveness, UNWTO
2. Representative from WTCF City Member (Amsterdam, tbc)
3. Representative from WTCF City Member (Seoul, tbc)
11:40-11:50 Smart Tourism and Andorra
12:00-13:30 Lunch:Hosted by Helsinki (Piazza)
13:30-14:00 Press Conference (Finlandia Hall)
13:30-16:30 Tourism B2B Matching (Terrace Hall)
13:30-14:00 Report Release Session (Helsinki Hall)
Ms. Esencan Terzibasoglu, Special Advisor to Secretary-General of WTCF, Release of Report on World Tourism City Development
14:00-15:15 Forum Session I: Cultural Heritage &Creative Industry (Helsinki Hall)
Moderator: Prof. Karl Wober, Director of WTCF Expert Committee, President of Modul
University Vienna
Panelists:
1. Senior Representative from WTCF City Member
2. Senior Representative from WTCF City Member
3. Senior Representative from WTCF Institutional Member
4. Senior Representative from WTCF City Member
5. Senior Representative from WTCF Institutional Member (Media)
6. Senior Representative from WTCF Institutional Member

15:15-16:30 Forum Session II: Intelligent Tourism City Marketing (Helsinki Hall)
Moderator: Dr. Roger Carter, Deputy Director of WTCF Expert Committee, Managing Director of Team Tourism Consulting
Panelists:
1. Mr. Takamatsu Masato, WTCF Expert, Managing Director & Chief Research Officer, JTB Tourism Research & Consulting Co.
2. Senior Representative of Moscow City (Name TBC)
3. Senior Representative from WTCF Institutional Member
4. Senior Representative from WTCF City Member
5. Senior Representative from WTCF City Member
6. Senior Representative from WTCF Institutional Member
18:00-18:20 Walk from Hotels to Helsinki City Hall (around 10 minutes)
18:30-22:00 Welcome Dinner Hosted by the City of Helsinki (Helsinki City Hall)
Moderator: Ms. Laura Aalto, Chief Executive Officer of Helsinki Marketing
Mr. Jan Vapaavuori, Mayor of the City of Helsinki
Ms. Wang Hong, Executive Vice Chairperson of WTCF Council, Vice Mayor of the City of Beijing
Dinner & Cultural Performance
09:00-17:00 Tourism Exhibition
Wednesday, 4 September 2019
09:00-10:15 Forum Session III: Connectivity and Tourism Growth (Helsinki Hall)
Moderator: Prof. & Dr. Song Rui, WTCF Expert, Director of Tourism Research Center, Chinese Academy of Social Sciences (CASS)
Panelists:
1. Representative from Air China / Beijing Capital International Airport
2. Mr. Joni Sundelin, Senior Vice President, Finavia Corporation, Executive Director, Helsinki Airport
3. Mr. Margus Schultz, CEO, Tallink Silja
4. Senior Representative from WTCF City Member
5. Senior Representative from WTCF City Member
6. Dr. Tokumura Shisei, WTCF Expert, Professor of Hangzhou Normal University
10:15-11:30 Forum Session IV: Technological Innovation & Sustainable Travel (Helsinki Hall)
Moderator: Mr. Paavo Virkkunen, Executive Vice President, Visit Finland
Panelists:
1. Senior Representative from WTCF City/Institutional Member
2. Mikko Turtiainen, Vice President, Global Sales, Finnair
3. Kaj Pyyhtiä, Co-Founder, Chief Strategic Partnerships Officer, Whim / MaaS Global
4. Speaker from VR company
5. Senior Representative from WTCF City Member (proposed by Helsinki)
6. Senior Representative from WTCF City Member (proposed by Helsinki)
12:00-13:30 Lunch & Presentation:Hosted by WTCF and Partners (Veranda Hall)
1.Video and Presentation (5-15 minutes)
2.Lunch
13:30-17:00 Helsinki City Tour
18:30-22:00 Closing Ceremony (Veranda Hall)
Concluding Remarks by Mr. Song Yu, WTCF Secretary-General
WTCF Presents Souvenir to the Host City Helsinki
Closing Remarks by Mr. Jan Vapaavuori, Mayor of the City of Helsinki
WTCF Flag Handover Ceremony (Helsinki – WTCF SG - Beijing)
Remarks by Representative of Beijing (the Host City of WTCF Summit 2020)
Dinner & Cultural Performance
09:00-11:30 Tourism Exhibition
Thursday, 5 September 2019
All day Departure

Tourism Exhibition: 09:00-17:00, 3 September and 09:00-11:30, 4 September

2020 and 2021 Summit Host Cities

Host City of the 2020 Fragrant Hills Tourism Summit

Beijing

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