UK Travellers Look to Airlines to Provide Continued Wellness Protection

Publish Time:2021-08-04 15:38:29Source:nitravelnews

【Introduction】:New survey shows 89% of UK travellers demand continued safety and wellness protection from airlines. In a Country & Town House magazine/Etihad Airways survey of nearly 10,000 UK consumers, 89% of people said airlines and travel companies should continue to provide safety and wellbeing support after travel restrictions have been lifted.

New survey shows 89% of UK travellers demand continued safety and wellness protection from airlines.

In a Country & Town House magazine/Etihad Airways survey of nearly 10,000 UK consumers, 89% of people said airlines and travel companies should continue to provide safety and wellbeing support after travel restrictions have been lifted.

Jeremy Pollock, Country Manager UK & Ireland, Etihad Airways, said: “Everyone is excited at the possibility of booking a trip, whether it’s this year or next, but many will also feel nervous or worried about their health, safety and wellness while travelling. With 89% of people in the UK looking for continued protection, Etihad continues to put safety and wellbeing first, to provide peace of mind for travellers when taking a well-deserved holiday or business trip. We’re ready to welcome back travellers to enjoy best-in-class travel.”

Clear guidance on travel documentation, COVID-19 insurance cover and fully vaccinated flight crew are some of the initiatives Etihad, the national airline of the UAE, is offering to make travel as easy and as safe as possible.

Etihad established Etihad Wellness in June 2020, a programme to ensure wellbeing at every step of the customer journey. Specially-trained Wellness Ambassadors provide essential travel health information and care pre-flight through a webchat on etihad.com, at the airport, and on board.

In order to make travel as easy as possible, Etihad has extended its ‘Verified to Fly’ travel document initiative across its entire network. Travellers can validate their COVID-19 travel documents online before arriving at the airport, and then access the fast track ‘Verified to Fly’ check-in desks at the airport to beat the queues.

All travellers must have a COVID-19 PCR test 48 or 72 hours before their flight, depending on where they are travelling to.

Etihad was the world’s first airline to vaccinate 100% of its operating pilots and cabin crew. Etihad Wellness ensures the highest standards of cleanliness and hygiene at every customer touchpoint, with aircraft deep cleaning and sanitisation after every flight, and a complimentary wellness kit given to every guest, among many other measures.

To reinforce the effectiveness of Etihad Wellness, the airline is providing global COVID-19 insurance with every ticket, so passengers are covered when they are away from home. It’s an added benefit automatically provided to all travellers – no exceptions. Anybody who is diagnosed with COVID-19 during their trip won’t have to worry about medical expenses or quarantine costs when they fly with Etihad.

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