Publish Time:2016-10-28 09:27:55Source:http://www.futuretravelexperience.com
【Introduction】:Finavia has announced that it will be starting a staff exchange programme with Beijing Capital International Airport later this month as a way to improve the service offered to Chinese passengers.
Finavia has announced that it will be starting a staff exchange programme with Beijing Capital International Airport later this month as a way to improve the service offered to Chinese passengers.
The staff will be learning about Chinese service culture as part of the two-week programme and will bring the new skills to Helsinki Airport. Beijing Airport staff will then visit Helsinki in spring 2017 before the next group of staff from the Finnish airport travel to Beijing this time next year.
This staff exchange programme has been introduced after Finavia and Capital Airports Holding Company entered into a cooperation agreement in January, which saw Helsinki and Beijing Capital airports become sister airports.
Kaarina Soikkanen, Director of Administration and Personnel, Finavia said: “It is fantastic for our staff to visit the world’s second largest airport and to see its day-to-day work and practices first-hand. We’re looking forward to a unique, useful and unforgettable experience.
“Our staff will participate in practical tasks in several units and get to learn Chinese service culture and the needs of Chinese passengers from varying points of view. We hope to bring home new insights and practical skills on how we can better serve Chinese passengers at Helsinki Airport and our other airports, for example in Lapland.”
The number of Chinese passengers using Helsinki increased by 50% during 2014-15. To help better serve the needs of Chinese travellers, Finavia also introduced a Chinese-speaking guide service earlier this year. The airport operator has also been increasing the number of Chinese-speaking store staff at Helsinki Airport.
Sanya Airport successfully opened...
Vegas Strip hosting a 'Friends' weekend
Germany's tourism and hotel industry...
Hungary's tourism industry keeps booming
Chinese tourists in Turkey up 40 pct...
Mexican contestant crowns Miss Tourism...
Asia Pacific tourism outlook: Mostly...
China-U.S. forum calls for closer...
Providing a platform for communication:...
Head of Visit Finland Paavo Virkkunen:...
WTCF Helsinki Fragrant Hills Tourism...
WTCF Participates in the Beijing Expo...
“Discover Moscow Dialogue on Tourism...
The 7th China International Cruise...
Florence| Victoria| Torino| Sevilla| Chinese Friendly International| Innova TaxFree Group| World Travel & Tourism Council| World Tourism Organization| Pacific Asia Travel Association| Beijing Tourism Development Commission| UN| WINTAC Business Development GmbH| WEN WEI PO| Via Hansa| TUI AG| The Beijing News| Taikang Life Insurance Co.| Skyscanner| Sina.com| Shanghai Spring International Travel Service| MasterCard| Kuoni| Kempinski Hotels| JTB| Okura Nikko Hotel Management Co., Ltd.| ICBC| Hong Kong Airlines| HanaTour| Four Seasons Hotels and Resorts| DFS| Ctrip.com| Costa Crociere S.p.A.| Club Med| Chinese National Geography| China UnionPay| China Travel Service| China Southern Airlines| China News Service| China International Travel Services| China Daily| CYTS| CCTV| China Association of Private Equity| Chengdu Shuangliu International Airport| Carnival Corporation & Plc| Capital Airports Holding Company| CAISSA| BTG International Travel & Tours| Beijing UTour| Beijing Tourism Group| Beijing Gongmei Group| Beijing Capital International Airport| American Tours International| American Express| America Asia Travel Center Inc.| Air China| Abercrombie & Kent| Zurich| Zhangjiajie| Yangzhou| Xiamen| Xi’an| Wuhan| Wellington| Washington| Wales| Vienna| Veliko Tarnovo| Vancouver| Valletta| Toronto| Tianjin| Thessaloniki| Tel Aviv-Yafo| Taiyuan| Sofia| Athens| Shanghai| Seoul| Sapporo| Sanya| San Francisco| Rome| Riga| Rabat| Qingdao| Prague| Pomorie| Plovdiv| Penang| Paris-Île de France| Ottawa| Nicosia| Nice| Nanjing| Mudanjiang| Moscow| Monterrey| Minsk| Milan| Marigot| Macao| Luoyang| Los Angeles| London| Lisbon| Kunming| Kathmandu| Jiaozuo| Jakarta| Houston| Hong Kong| Helsinki| Harbin| Hangzhou| Hamburg| Gwangju| Guangzhou| Geneve| Fez| Edinburgh| Dublin| Dubai| Dalian| Copenhagen| Colombo| Chongqing| Chengdu| Casablanca| Cairo| Busan| Buenos Aires| Budapest| Brussels| Boston| Berlin| Beijing| Barcelona| Bangkok| Bandung| Astana| Amsterdam| Altay| Almaty
E-Mail Login|Contact Us|Careers|Legal disclaimer
世界旅游城市联合会版权所有 备案号:京ICP备19050424号-1
Our legal counselors: lawyer Song Yunfeng & lawyer He Wen, both from Dacheng Law Offices