The visa on arrival facility is only available at the following international gateways:

Airports:

Medan, Pekanbaru, Padang, Jakarta, Surabaya, Bali, Manado, Halim Perdana Kusuma in Jakarta, Adisucipto in Yogyakarta, Adisumarmo in Solo, Selaparang in Mataram, Lombok, Sepinggan in Balikpapan, Kalimantan, Hasanudddin in Makasar, Sulawesi, and Eltari in Kupang, Timor.

Seaports:

Batam, Tanjung Uban (Bintan), Belawan (Medan), Sibolga (Sumatra), Dumai, Teluk Bayar (Padang, Sumatra), Padang Bai (Bali), and Jayapura (Papua), Teluk Bayar in (Padang, Sumatra), Bitung, Tanjung Balaikarimun, Tanjung Mas (Semarang),Tenau (Kupang), Pare Pare (Sulawesi), Bintang Pura (Tanjung Pinang), and Soekarno-Hatta (Makassar, Sulawesi)

Visa-free facility is granted to the citizens of 11 countries whose governments extend visa free facility to Indonesian nationals would continue to enjoy short visa-free stays.

Included in the 11 countries and administrative districts that are granted the 30-day visa-free facility are:

Brunei Darussalam, Chile, Hongkong Special Administrative Region, Macau Special Administrative Region, Malaysia, Morocco, Peru, the Philippines, Singapore, Thailand, and Vietnam.

Visitors with the visa-free facility will be able to proceed directly to the immigration clearance counter after deplaning. Passport must be valid for a minimum of six months from the date of arrival. Onward or return tickets must be shown on arrival.

Citizens of other countries not on the visa on arrival or visa free lists will be required to apply for a visa overseas (in their home country) before entering Indonesia.

Citizens of any country wishing to stay more than 30 days must also apply for an appropriate visa (cultural visit or business) at their nearest Indonesian Embassy or Consulate before traveling to Indonesia.