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Zhangjiajie City Launches "310" Action Plan to Promote Comprehensive Recovery of Tourism...

Zhangjiajie City Launches "310" Action Plan to Promote Comprehensive Recovery of Tourism Market

Publish Time：2020-02-25 17:17:42Source：Zhangjiajie Tourism Bureau

【Introduction】：Zhangjiajie City formulated and launched the "310" action plan to promote the comprehensive recovery of the tourism market.

In order to thoroughly implement the important directive spirits of President Xi Jinping's internship on resolutely fighting the general war to prevent and control the epidemic, and actively promote the resumption of enterprises’ production, Zhangjiajie City formulated and launched the "310" action plan to promote the comprehensive recovery of the tourism market. That is to say, in response to the epidemic, we will support the “ten policies” for the rescue of tourism enterprises, the “ten requirements” for the internal hard work of the tourism industry, and the “ten measures” for the tourism market.

“Ten Policies” to Support Tourism Enterprises

1. Establish special tourism support funds. While fighting for relevant funds in a timely manner to the superiors, the Municipal People's Government raised 100 million yuan for the recovery of the tourism market, and rescued the tourism enterprises. Encourage tourism enterprises to raise funds, actively prevent and control the epidemic, and restart the tourism market.

2. Increase support for financing policies. Increase credit, financial institutions provide low-interest loans for tourism companies with difficult capital turnover; for existing tourism companies that have difficulty in repaying loans, financial institutions have moderately reduced interest rates, extended or continued loans, and the government has given some loan discount support. Implementation of "continued loans without repayment", etc., gradually increased the proportion of credit loans, focusing on solving the problem of financing difficulties for tourism enterprises.

3. Tax policy support. The long-term carry-over period for difficult tourism enterprises affected by the epidemic in 2020 was extended from 5 years to 8 years. For tourism enterprises and individuals who donate money and goods to respond to the epidemic of novel coronavirus infection through non-profit social organizations or people's governments at or above the county level and their departments, it is allowed full deduction when calculating taxable income in 2020. For Tourism companies and individuals donate goods directly to the hospitals undertaking epidemic prevention, it's allowed full deduction when calculating taxable income in 2020. For Tourism companies that profited from the provision of public transportation services and living services are exempt from value-added tax in accordance with regulations, while at the same time reducing urban construction and maintenance taxes, education surcharges, and local education surcharges. For tourism enterprises that really have difficulties in operation, they can apply for 2020 real estate tax and urban land use tax difficulties exemptions. If it is really difficult to pay the tax on time, you can apply for an extension of tax payment for a maximum period of three months.

4. Reduce business operating costs. For tourism enterprises that are affected by the epidemic, they can apply to the competent industry authority during the epidemic, and the administrative and institutional charges arising from the operation are exempted according to regulations.

5. Increase rewards and support for contributing tourism companies. Research and formulate as soon as possible the "2020 Zhangjiajie City Tourism Marketing Reward Implementation Plan", and provide certain reward support to enterprises that have achieved outstanding results in the prevention of epidemic, and timely allocate the relevant reward funds in place.

6. Withdrawal part of the tourist service quality guarantee deposit. For eligible travel agencies, the quality guarantee deposit for part of the retired tourism service will be completed by the end of February 2020, and the rebate standard will be 80% of the current payment. The deposit frozen by the court is not within the scope of this retreat.

7. Implement employment support policies. Reduction and exemption of employment insurance for disabled persons in tourism enterprises from January to March 2020. At the same time, tourism enterprises can postpone endowment insurance, unemployment insurance and work injury insurance premiums, and complete repayment within 3 months after the epidemic is over. The social insurance benefits of employees are not affected.

8. Appropriate rent reduction. For tourism enterprises that rent state-owned administrative agencies, enterprises, and other state-owned assets for business purposes, they are reduced rent from February-March 2020; and private owners are encouraged to reduce rents from February to March 2020.

9. Hold over water and electricity costs. For the power, water, and gas costs of tourism enterprises that are affected by the epidemic, they need to implement “non-stop payments” during the epidemic period, avoiding late fees during the deferred period, and the deadline does not exceed May 31st, 2020.

10. Effectively solve the difficulties of tourism enterprises. Establish a city leadership contact enterprise assistance system, promptly guide enterprises to resume work and resume operations, and help tourism companies damaged by the epidemic to overcome the crisis.

"Ten Requirements" for the Internal Training of the Tourism Industry

1. Prevent and control the epidemic situation. Under the unified leadership of the Municipal Party Committee and Municipal Government, the spirit of the novel coronavirus epidemic prevention and control instructions was conscientiously implemented, and the current epidemic prevention and control work and the prevention and control of the novel coronavirus epidemic after the opening of the Zhangjiajie Scenic Area were comprehensively implemented. Encourage tourism enterprises to donate money, goods and love to the affected areas, and support related donations and love outreaches.

2. Strengthen employee training. According to the company's own characteristics, it organizes employees to carry out learning and training through platforms such as the Internet to promote business capabilities. In accordance with the principle of "stabilizing teams and positions", and striving for no layoffs, no salary reductions, and enterprises that are really in difficulty, they can stabilize their jobs by adjusting wages, rotating shifts, shortening working hours, etc. in consultation with employees, and try not to lay off employees.

3. Improve tourism facilities. For tourism projects that need to be upgraded, relevant functional departments have simplified the approval process, and they have special services to get the project started as soon as possible. At the same time, facilities and equipment are inspected and maintained, comprehensive safety inspections are carried out, and potential safety hazards are checked and eliminated in a timely manner.

4. Promote smart tourism. Strengthen the construction of Zhangjiajie's smart tourism, and do a good job of docking Zhangjiajie's smart tourism platform with related enterprises, online promotion and online pre-sale.

5. Strengthen standardized management. Strengthen the standardized management of enterprises and the standardization of tourism services, and actively do a good job in the establishment of tourism demonstration counties (districts) and the creation of hierarchical scenic spots.

6. Improve service quality. Adhere to the "tourist first" service concept, carry out "looking back" on the quality of tourism services, check for gaps, self-improvement and continuous improvement.

7. Launch premium lines. According to social development trends and new tourism formats, timely research and development of tourism products, the introduction of ecological, wellness, research and other boutique tourism product lines.

8. Deepen the reform of travel-related affairs. Further intensify the reform, do a good job of reforms such as the one-ticket system of ticket invoices, public commission for commission, return of tour guides, etc., innovate the tourism industry system and mechanism, and promote the development of the tourism industry.

9. Continue the Iron Hand Governance of tourism. Consolidate the effectiveness of the Iron Hand Governance of tourism, continue to carry out the Iron Hand Governance, and create a safe, comfortable and happy tourism environment for tourists.

10. Actively explore the market. While doing a good job in epidemic prevention and control, we will conscientiously implement the arrangements for the recovery work of the tourism market of the Municipal Party Committee and Municipal Government, formulate work plans in accordance with their actual conditions, and make various preparations for market recovery.

"Ten Measures" for the Tourism Market

1. From the opening of scenic spots until December 31, 2020, all scenic spots and the facilities in the scenic spots will be exempted from the medical staff throughout the country. Medical staff will be exempted by doctors or nurses' IDs and ID cards. ("List of scenic spots and free transportation facilities" is at Annex 1).

2. Individuals from all over the country are invited to travel to Zhangjiajie for free for individuals who have been outstanding in the prevention and control of the epidemic.

3. Within 2 months after the opening of scenic spots, all scenic spots and the transportation facilities in the scenic areas will implement a “buy 1 get 1 free” discount for domestic and foreign tourists (except for purchasing discount tickets) ("List of scenic spots and free transportation facilities" is at Annex 1).

4. Within 2 months after the opening of scenic spots, some hotels and guesthouses will provide “living 1 night and 1 night” housing discounts for domestic and foreign tourists ( “List of hotels and guesthouses for preferential treatment”is at Annex 2).

5. In addition to normal rewards, for domestic flights that fly nonstop to Zhangjiajie from February 1st to February 29th, a subsidy of 10,000 yuan per flight will be granted; for domestic flights that fly nonstop to Zhangjiajie from March 1st to March 31st, each The class grants a subsidy of RMB 50,000; for the regional routes in Hunan Province restored before March 31, a subsidy of RMB 50,000 per airline is provided for each route; for each Zhangjiajie entry route restored before June 30, each The route will provide a one-time subsidy of 100,000 yuan. At the same time, all the scenic spots in the city and the facilities in the scenic spots will be exempted from tickets for the first three shifts of passengers of the resumed flights on the Zhangjiajie entry route.

6. Support tourist attractions to launch tourist monthly tickets and annual tourist tickets without violating relevant regulations, to extend the length of stay of tourists in Zhangjiajie, and to increase the number of tourists visiting Zhangjiajie.

7. Encourage travel agencies to organize tours. Appropriate rewards are given to travel agencies that attract more customers, have a greater impact, and have better service quality. The standard is: within six months after the opening of Zhangjiajie Scenic Area, receiving more than 5,000 tourists and purchasing tickets for core scenic spots in Wulingyuan (including full-price tickets, discounts) Tickets), enter the "Global Access" system, the top 10 travel agencies in the city, a one-time reward of 80,000 yuan, the city ranked 11-20 travel agencies, a one-time reward of 50,000 yuan.

8. Support and encourage the opening of tourism trains, and organize self-driving tourism and research tourism teams. During the year, when special trains reached 300 people and entered the Wulingyuan core scenic spot to purchase tickets (including full-price tickets and discount tickets) and stayed in the city for more than 1 night (including 1 night), each pair of special trains with 300-500 people was rewarded with 10,000 yuan. The reward for more than 501 people is 20,000 yuan. Certain rewards will be given to travel agents and industry associations that organize self-driving tourism and research tourism teams.

9. Carry out "Travel Zhangjiajie Online" activities. Using Zhangjiajie Tourism Official Public Account, "Wonderland Zhangjiajie" English website, Douyin, Kuaishou, Ctrip and other new online media platforms, launch the topic of " Travel Zhangjiajie Online", set up " Travel Zhangjiajie Online" live broadcasts, hold " Travel Zhangjiajie Online" short video contests, vigorously publicize and promote Zhangjiajie. At the same time, start tourists to order Zhangjiajie travel products online in advance to enjoy special discounts (the specific preferential prices are subjected to the announcement of relevant companies).

10. Organized a series of activities to resume the tourism market in Zhangjiajie, including the launching ceremony of the comprehensive recovery of the tourism market in Zhangjiajie, and the "anti-epidemic heroes gathered in Zhangjiajie."

Annex 1