Enhanced COVID-19 Measures Implemented At Dublin Airport

Daa has implemented a series of public health measures to protect and enhance the health and safety of passengers and staff as a result of COVID-19 at Dublin and Cork Airports.

The measures reflect Ireland’s national COVID-19 guidelines and also best practice in the European aviation sector, as set out in the recent guidelines devised by the European Aviation Safety Agency (EASA) and European Centre for Disease Prevention and Control (ECDC).

daa has introduced a range of new measures at both airports to protect the wellbeing and safety of all passengers and staff in light of COVID-19 and anyone who intends to travel should familiarise themselves in relation to the guidelines. These guidelines will apply from next Tuesday, June 16.

daa Chief Executive Dalton Philips said: “The safety of our passengers, our employees and all the other staff that work at Dublin and Cork airports is always daa’s main priority and we will never compromise on that.

“Our enhanced measures are based on a series of risk assessments that we have undertaken in recent weeks, coupled with the respective national and European guidelines.

“Our airline partners have also introduced new health and safety measures and we will continue to work with them to protect passengers through their entire journey,” he added.

In line with Irish Government policy, both Dublin and Cork airports have remained open throughout the pandemic. This was to allow for the repatriation of Irish residents and those based overseas and also to facilitate essential cargo flights.

Passenger numbers at both airports declined by 99% during the peak of the crisis and are currently down 98% compared to the same period last year. The Irish Government is currently advising against all non-essential overseas travel, but daa is preparing for a time when that will change and operations at both airports will begin to ramp up again.

Face Masks/Face Coverings

daa is strongly recommending that all passengers wear face masks or face coverings at all times when inside airport buildings or in car park shuttle buses. This recommendation applies to both arriving and departing passengers. In line with Irish Government guidelines, children under the age of 13 will not be asked to wear face masks and passengers who have a valid medical reason for not wearing a face mask will also be exempt.

Passengers should bring their own face mask from home, but if they forget to do so, masks will be available for purchase at the airport. Ten dedicated face mask vending machines are being installed at Dublin and Cork airport and most will be in situ by the end of next week. Masks will also be available in a large number of existing vending machines.

daa is also strongly recommending that its employees wear face masks in all situations in which social distancing is not possible or difficult.

Limited Entry to Terminals

Only passengers should enter the terminal building. If you are meeting an arriving passenger or seeing off someone who is travelling please do not come into the terminal. This is in line with current EASA guidelines.

Hygiene

Dublin and Cork airports will continue to encourage proper hand hygiene with multiple hand sanitising units at locations throughout Dublin and Cork airports for the use of passengers and staff. Signage will encourage passengers to wash their hands frequently and properly with either soap and water or hand sanitising gel. The two airports will have more than 960 hand sanitising units, all of which will be clearly identifiable.

Social Distancing

Socially distanced and simplified queue management systems have been put in place in all areas of the airports. There are floor graphics and signage throughout Dublin and Cork airports to remind passengers of the importance of physical distancing. Public address announcements, reminding passengers to observe the physical distancing guidelines set out by Ireland’s Department of Health, are also being broadcast at frequent intervals.

Socially distanced seating is in place through both airports in areas such as boarding gates and food and beverage outlets. This will mean that certain seats will be blocked off to ensure that social distancing can be maintained. Signage to indicate the maximum number of people permitted in bathrooms, and lifts has also been installed.

Cleaning

Cleaning processes have been enhanced to reflect COVID-19. There will be regular deep cleaning and disinfection regimes in both airports. All key contact surfaces such as security trays, self-service kiosks, escalator handrails, and trolleys will undergo enhanced regular cleaning. There will also be a specific focus on any areas where passengers might dwell.

Modern electrostatic disinfection techniques are being used in many areas and daa will have 60 separate pieces of electrostatic cleaning equipment. Electrostatic cleaning uses a special spray which is electrically charged, and this enables the sanitisers and disinfectants in the spray to wrap around and evenly coat all types of surfaces for a much more complete and longer lasting clean.

Protective Screens

About 720 plexiglass screens are being installed at close contact points throughout both airports. There will be new plexiglass screens in areas such as check-in, security screening, retail and food & beverage outlets, customer service desks, boarding gates, and US Customs and Border Protection.

Car Parking

Passengers are recommended to pre-book car parking online in advance. Contactless pay machines and entry columns are located in all car parks. Pre-booked customers can simply tap or insert their payment card on arrival at the car park and on exit.

Customers who have not booked online in advance, can also use a contactless tap facility or insert their card upon arrival to car parks. If they take a ticket, they can pay by contactless at the pay station up to limit of €99. Social distancing measures will be in place on car park shuttle buses and face masks are strongly recommended to be worn during the bus journey.