What currency is used in the Netherlands and where can you change or withdraw money? How much should you tip a taxi driver? How can you call home? And where can you surf the web?

Dutch currency

As in most European countries, the currency of the Netherlands is the Euro (symbolised as EUR or €). Other currencies are normally not accepted, so be sure to change dollars, etc. at one of the currency exchange offices located throughout the city. Many shops and restaurants in Amsterdam accept credit cards, but not all. It is therefore recommended to either ask before you order or ensure you have a sufficient amount in cash to cover the bill. Most shops and restaurants do not accept €200 or €500 notes.

General opening hours

Shops are open from Monday to Saturday, 9:00 to 18:00 (Saturday until 17:00 and Thursday evenings until 21:00). Sundays 12:00 to 17:00. Some supermarkets stay open until 20:00 or 22:00 on week nights. Most businesses operate Monday to Friday, 8:30 to 17:00. Banks are open weekdays only, between 9:00 and 16:00. Post offices are open weekdays only, between 9:00 and 17:00. The main post office on Singel 250 basement is open weekdays between 7:30 and 18:30 and also open Saturdays from 07:30 to 17:00.

Tax-free shopping

Non-EU residents are eligible to get back the Value Added Tax (VAT) on purchases in the European Union. In the Netherlands the VAT is 21% and the minimum spent is €50. To get a refund, visit Customs before leaving the EU to get a stamp. You can either send the stamped receipt back to the store for a full VAT refund or make use of the following services:

1) Shop only at retailers affiliated with Global Blue, ask for a tax-free cheque and then reclaim the VAT at their desk at the airport. Visit www.global-blue.com for more information.

2) Shop wherever you like, save your purchase receipt and then reclaim the VAT online or at the VAT Free service desk at Schiphol Airport, departure hall 2. Visit www.vatfree.com for more information.