Emergency telephone numbers
General emergencies 112
Police 112
Ambulance and fire 112
Hospitals
24-hour service
Haartman Hospital
Haartmaninkatu 4
tel. +358 (0)9 310 63231/emergency duty or +358 (0)9 310 5018/exchange
Mehiläinen Töölö (private hospital)
Runeberginkatu 47 A
tel. +358 (0)10 414 0444
Terveystalo Kamppi (private hospital)
Jaakonkatu 3
tel. +358 (0)30 6000
24-hour health service information, telephone +358 (0)9 10023
Information about health services and medical advice
Pharmacy
24-hour service:
Yliopiston Apteekki
Mannerheimintie 96
telephone +358 (0)300 20200 (nationwide customer service number)
Other pharmacies in the city centre
Yliopiston Apteekki (Mannerheimintie 5), open Mon-Sun 7am-12midnight
Kauppatorin Apteekki (Eteläesplanadi 2), open Mon-Fri 8am-7pm, Sat 9am-4pm, Sun 10am-4pm
Lost and found
Suomen Löytötavarapalvelu, Mäkelänkatu 56, (€1.67/min +local call charge), when calling from abroad tel. +358 (0)600 41 006
Suomen Löytötavarapiste, Kampin keskus, Narinkka 3, telephone +358 (0)600 0441 (€1.67/min +local call charge), open Mon-Fri 10am-7pm, Sat 10am-4pm,
Helsinki Police Department, Pasilanraitio 1, telephone +358 (0)71 877 3180 (lost and found enquiries Mon-Fri 9am-1pm).
Banks
Aktia, Mannerheimintie 14, telephone +358 (0)10 247 6600, Mon-Fri 10am-4.30pm
Nordea, Aleksanterinkatu 30, telephone +358 (0)200 3000, Mon-Fri 10am-4.30pm
OP, Aleksanterinkatu 19, telephone +358 (0)10 255 9015, Mon-Fri 10am-4.30pm
Sampo, Kaivokatu 6, telephone +358 (0)200 2580, Mon-Fri 10am-4.30pm
Currency exchange
Forex, telephone 0600-550 095
- Railway Station, Mon-Fri 8-21, Sat-Sun 9am-7pm
- Mikonkatu 11, Mon-Fri 8am-8pm, Sat 10am-6pm, Sun closed
- Department store Stockmann, 8th floor, Aleksanterinkatu 52B, Mon-Fri 9am-9pm, Sat 9am-6pm, Sun 12am-6pm
Tavex, telephone +358 (0)9 681 49 149
- Fabianinkatu 12, Mon-Fri 9am-6pm, Sat 10am-4pm
- Railway Station (Asematunneli), Mon-Fri 10am-6pm
Post office
Main post office, Elielinaukio 2 F, telephone +358 (0)200 71000, open Mon-Fri 8am-8pm, Sat-Sun 10am-2pm
Taxis
Taksi-Helsinki, telephone +358 (0)100 0700 (1,15€/phone call +0,08€/10s + local call charge)
Taxis can be ordered by phone, from taxi stands (located throughout the city centre, including outside the Central Railway Station, around Senate Square, along Esplanade Park and at ferry terminals) or hailed from the street. Taxis are available whenever the yellow light on the roof is on
Public toilets
Automatic toilets are located throughout the city, for example beside the Old Market Hall, in Esplanade Park and in Sibelius Park. Price: €0.50/person.
The public toilet on Sofiankatu is open both in summertime and wintertime and is suitable for wheelchairs. Pay to the attendant.
Internet access
You can connect your laptop or mobile phone to a wireless network in many places throughout the city centre. WLAN Hotspots can be found through the City Service Map. Some Helsinki City Transport (HKL) buses and trams offer free wireless internet access.
