Montréal Points for Attention

immigration information

Visitors entering Canada must present a valid passport and, in certain cases, a visa. It is strongly recommended that you carry your passport with you at all times for identity purposes. Before entering Canada, all visitors are responsible for ensuring that they have the required documents necessary, whether they are travelling through to another country or returning to their country of origin. For more information, visit Citizenship and Immigration Canada.

Citizens or residents of the United States

As part of the Western Hemisphere Travel Initiative (WHTI), the United States has implemented new security measures for travellers entering or returning to the U.S.

Accessibility

Accessibility for people with disabilities or with restricted physical ability - Kéroul

514 252-3104 | keroul.qc.ca

Establishments have been assessed accessible according to criteria set by Kéroul and approved by the Ministère du Tourisme du Québec. For people with restricted physical ability, Kéroul provides information on tourism and culture.

Tourist and Leisure Companion for persons living with a disability

514 933-2739 | vatl.org

Some tourist and leisure activity sites give free access for the companion of persons living with a disability or a mental health problem, when they visit tourist and leisure activity sites.

Canada Post

800 René-Lévesque Blvd. West
1 866 607-6301

Access (free) to wireless internet

Consult the network map of free wifi public access areas: zap.coop.

City Pass and Tickets Office

La Vitrine
Montréal’s Cultural Window
2 Sainte-Catherine Street East

514 285-4545 | Lavitrine.com

La Vitrine provides a complete calendar of cultural activities and special last-minute prices.
Open: Sunday and Monday, 11 a.m. to 6 p.m.; Tuesday to Saturday, 11 a.m. to 8 p.m.

Making a comment or conveying dissatisfaction

If you wish to comment on or are dissatisfied with the tourism services you received in Québec, please contact: 

Alliance de l’industrie touristique du Québec
1 877 686-8358 | info@alliancetouristique.com