Publish Time:2017-03-13 17:56:59Source:World Tourism Cities Magazine
【Introduction】:There are always questions and concerns when planning a trip: which train i should take to get to the destination? What time does the park close? Can I book the ticket in advance online? What time does the celebration start? Is this the event I’ve been looking forward to for a long time? Among them all, the biggest question is: who can answer all my travel questions?
There are always questions and concerns when planning a trip: which train i should take to get to the destination? What time does the park close? Can I book the ticket in advance online? What time does the celebration start? Is this the event I’ve been looking forward to for a long time? Among them all, the biggest question is: who can answer all my travel questions?
In fact, these questions can be answered in the particular Tourist Information Center, namely the Information Center, when you arrive in a tourism city.
When visiting a tourism city, one can always find information centers in the transportation hubs or famous destinations. The “i” (first letter of information) was established by the tourism bureau of local governments and is aimed at tourists. The “i” is an essential infrastructure of tourism developed countries or regions. The “i” can serve different functions such as handling inquires and complaints, demonstrations and so on.
WTCF’s official website recently added the ‘I’-Travel Smart Tourism Service Platform. The platform provides timely, accurate and practical information for tourist, the source of which comes from the official tourism department of WTCF city members. It enables you to get to know the cities well before your trip started.
Tourist: Get Timely Accurate andPractical Information
Take Beijing for example, the platform labeled 13 tourism information centers in popular Beijing scenic spots and bus stations, such as Tiananmen Square, Summer Palace, and Olympic Sports Center. This enables travellers to ask questions or leave online messages for the information center’s staff. The staff will usually reply within 72 hours.
WTCF city member resources will be gathered and integrated in the ‘I’-Travel platform and hundreds of cities and thousands of articles of tourist information center’s 'information will be released online respectively.
Member Units: The Most Direct Channel to Learn the Needs of Tourists
Through ‘I’-Travel, WTCF member cities can learn the needs of tourists more directly and obtain knowledge on the real needs and concerns of tourists from different countries and regions. This will allow cities to provide better services for tourists, develop effective marketing plans, and finally acquire the big data for analyzing tourists.
Better City Life through Tourism
In fact, many cities of the world have complete logistics and service facilities that are used to receive and serve tourists. However, perhaps due to language differences, regional differences, or absence of a marketing platform, cities which are rich in tourism resources are not yet familiar to the public. The development of the internet has removed the barrier between tourism administrators and tourists. The ‘I’-Travel, a product of the internet, can narrow the gap between tourism cities and tourists, facilitate travels, make tourism cities more closer, and bring a better future to tourism.
For more information about ‘I’-Travel, please visit: www.wtcf.org.cn
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